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August 9, 2018, 8:00 AM - 5:00 PM @ Missouri City Police Department Training Room
This interactive 8-hour class will help participants understand how stress and conflict can affect the thought process and decision making abilities. This class will discuss the fight, flight and freeze responses and how to deal with these responses using de-escalation techniques.
There will be a class discussion on how the use of video by citizens can affect the perception of the general public's feeling that police officers are out of control and why police officers feel very challenged by that.
Special attention will include topics on complacency, building community trust, the role of ego in the decision making process, communicating with people suffering from mental illness, the importance of proper training, how stress affects decision making, officer safety and the necessary use-of-force.
August 10, 2018, 8:00 AM - 5:00 PM @ Missouri City Police Department Training Room
This One-Day Class will provide a real look at the 21st Century Policing Model. It includes Community Relations, Trust Building, Human/Cultural Diversity, Ethical Decision-Making Skills and Officer Safety. To assist law enforcement professionals in meeting the challenges, this training was designed by a law enforcement professional, human relations specialist, a life strategies coach, a communications expert and crisis management professionals with extensive training experience.